Privacy Policy
This Privacy Policy explains how Spinchester Casino collects, uses, stores and discloses information about our users. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
Information Provided by Users
The casino may collect information provided during registration, account verification, deposits, withdrawals, or when you contact customer support. This can include details such as your name, date of birth, email address, contact information and payment-related data necessary to provide our services.
Technical and Usage Data
Certain technical and usage data may be collected automatically when you visit our website or use our services. This may include your IP address, browser type and version, device identifiers, pages visited, time spent on the site, and other interaction data that helps us understand how our platform is used.
How Information Is Used
We use the information we collect to operate and improve our services, process transactions, manage user accounts, personalise your experience, provide customer support, and communicate with you about updates or offers where appropriate. Information may also be used for analytical purposes, fraud prevention, and to meet any legal or regulatory obligations that apply to our operations.
Data Sharing
Information may be shared with service providers where necessary to deliver our services, such as payment processors, identity verification partners, hosting providers and customer support platforms. These third parties are required to maintain appropriate safeguards and may only use the data for the specific purposes we instruct. We do not sell personal data to unrelated third parties for their own marketing purposes.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enable certain functions, analyse traffic, improve user experience and deliver personalised content. These technologies may collect information about your browsing behaviour. You can adjust your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of the website.
Data Retention
Data is retained only for as long as reasonably required to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Once it is no longer needed, we take steps to securely delete or anonymise the information.
Data Security
We implement reasonable administrative, technical and organisational measures designed to protect personal data from unauthorised access, accidental loss, misuse or alteration. However, no internet transmission or electronic storage system can be guaranteed as completely secure, and we cannot guarantee absolute data security.
User Privacy Requests
Users may contact support regarding privacy-related requests, including access to their personal data, correction of inaccuracies, or requests for deletion where appropriate. We will respond to such requests in a timely manner and in accordance with applicable legal requirements. Please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so that you remain informed about how we handle your personal data. Continued use of our services after any changes constitutes acceptance of the updated policy.